Measuring the Perception of Private Bank Employees Regarding Their Performance Management System: Study of Rohilkhand Region
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Abstract
Performance Management has always been considered as an important and strategic tool for managing the workforce in an organization. In contrast to the system of performance appraisal, the process of performance management is more comprehensive and has a more rational and inclusive outlook towards the fundamental needs that an organization and its employees have. The performance management system and its related processes aim at clearly defining, facilitating, enabling and continually trying to improve the individual performance of an employee, teams and ultimately the organization.
The basic aim of the present research was to clearly understand and analyze the perception of private bank employees regarding the existing performance management systems and processes in their respective organizations. Perception of the employees was understood with respect to certain important dimensions of performance management like – planning for performance management, feedback, and there participation in the process, their knowledge and awareness about the overall system of performance management and various dimensions related to justice in context with performance management system. The sample size of the study is 639 private bank employees across various cities of the famous Rohilkhand Region of Western Uttar Pradesh. Cities that were a part of the research study were – Bareilly, Badaun, Shahjahanpur, Pilibhit, Rampur, Moradabad, Chandausi and Puranpur. Data was collected with the help of a structures questionnaire which were three in number; one was used for recording the perception of employees towards their performance management system and processes, second was used for understanding their knowledge about the system of performance management and third was specifically designed to record their perception about the organizational justice with respect to performance management systems.
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